Customers are at the heart of every thriving business.

Customer success and customer service are two interconnected functions inside a business. Both are focused on ensuring customer satisfaction and loyalty but they have some…

COVID-19 changed everything. Loyalty is on the auction block. Customers are uncertain: delaying purchases and shopping around. Brands that win in this new era will…

The landscape of healthcare is evolving rapidly, driven by shifting consumer expectations and technological advancements. Patients are no longer passive recipients of care; they are…

Key learnings we took away from this year’s 2024 OpenText Government Summit

There was a time when content almost entirely flowed one way – from enterprises to customers. Customers’ responses were effectively measured in sales and occasional…

HIPAA taught us important lessons on how we interact with healthcare data, but it was a global pandemic that forced us to collectively go to…

For a category that has been around for over 30 years, digital asset management (DAM) is surprisingly dynamic. However, it remains challenging to manage the…

Every second, an exponential amount of healthcare data is created and mined for valuable insights. A staggering 30% of the world’s data volume is currently…

Accessible PDFs are easy to use – enabling most people to view, read or interact with them. The goal is to create an inclusive experience…

At Manutan, we equip businesses and communities with the products and services they require to succeed. Headquartered in France, our company has three divisions, serving…

We, at OpenText, are leading the charge in innovative digital transformation, equipping our customers with essential tools to tackle today’s most complex business challenges. The…